Enable or disable swipe and fingerprint authentication
If you are experiencing slow internet speeds, or prefer to authenticate using a one-time passcode only, you can disable swipe or fingerprint authentication.
On your device, open the PingID application.
Tap the settings wheel and then select Swipe settings.
Toggle between Enable Swipe/Disable Swipe. The settings will be updated immediately. If swipe is disabled, the next time you are prompted to authenticate, you'll need to enter the passcode generated on your smartphone by PingID.