Authenticate with One Time Code without a Challenge
If your device is not able to be reached by the PingID service, or you have elected to not enable notifications for the PingID application, you will need to authenticate using the Offline method.
First, you will need to obtain a one time passcode from either the PingID Mobile or Desktop App.
This will only be available if you already have one of these options registered. It is best practice to have multiple authenticators registered in case your primary authenticator is unavailable.
In the Password field, you will need to type a comma after your network password followed by the code from the PingID application.
You will now log directly into your application.